Short-stay

Three messages and your guest is in. Fully compliant.

Guest OS automates the entire guest journey from booking to check-out. Registration, access codes and compliance handled without manual effort.

Staycity Amsterdam
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Marco
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AI Agents

Fully automated for high-volume operations

For short stays, speed matters most. AI agents handle registration, access and compliance before the guest even arrives.

Communication AgentAirbnb booking confirmed
Reasoning

2-night solo booking via Airbnb. Business traveler profile. No special requests. Priority: minimal friction, fast access.

Welcome message with registration link sent automatically at booking.

2 nightsAirbnbSoloBusiness
Compliance AgentPre-arrival registration completed
Reasoning

Guest completed registration 3 days before arrival. ID verified via phone scan. All legal requirements met for 2-night stay.

Full compliance achieved before arrival. Zero manual work for the operator.

Pre-arrivalID verifiedCompliant
Access AgentScheduled for check-in time
Reasoning

Business traveler, priority: speed. Access code generated. Cleaning confirmed for Apt 3A. Code valid from 15:00 to check-out.

Access code sent automatically 1 hour before check-in. No key handover needed.

Apt 3ACode: 4829Auto-scheduled
The challenge

Short stays demand speed, precision and automation

01

High turnover, thin margins

With stays of just a few nights, every minute of operational overhead counts. Manual processes eat into already tight margins.

02

Guests expect zero friction

Short-stay guests want instant check-in, fast responses and a seamless experience. There's no time to build a relationship over days.

03

Compliance can't be optional

Even for a two-night stay, guest registration and ID verification are legally required in most markets. Doing this manually doesn't scale.

Automation

Automate the entire guest journey

From booking confirmation to check-out, Guest OS automates communication, registration and task creation so your team only handles the exceptions.

Automatic welcome emails with registration links

Pre-arrival check-in instructions and access codes

Post-checkout cleaning tasks created instantly

Guest Journey
Automated
Booking confirmedDay 0
Welcome email + registration link sent
Pre-arrivalDay -1
Check-in instructions + access code sent
Check-in15:02
Guest completed self-registration
Check-outTomorrow
Cleaning task auto-created
Turnovers

Turn units around faster

Automatic cleaning tasks on check-out. Track progress across all units and know exactly which apartments are ready for the next guest.

Turnovers Today
12Check-outs
7Ready
11Check-ins
Apt 3ADeep clean + linen change
Done
Apt 5BStandard clean
In progress
Apt 1CWaiting for check-out
Pending
Compliance

Zero-friction compliance

Guests complete registration and ID verification before they arrive. No paperwork, no queues, full compliance, even for two-night stays.

Digital registration
Inbox

Multi-channel inbox

Airbnb, Booking.com, email and WhatsApp, all in one shared inbox.

Inbox
Guest Journey

Portfolio overview

See occupancy, arrivals and departures across all your properties.

Guest Journey

From booking to check-out. Automated.

Guest OS handles the predictable so your team can focus on growing the portfolio and handling exceptions.

Your team on Guest OS

From portfolio manager to operations team

Portfolio Manager

Oversee performance and operations across your entire portfolio. See occupancy, turnovers and issues at a glance.

Revenue Manager

Understand operational costs per turnover. Reduce time between check-out and next check-in to maximise occupancy.

Guest Experience

Automate pre-arrival communication and in-stay updates. Deliver a premium experience without manual effort.

Operations Lead

Coordinate cleaning teams, manage turnovers and track unit readiness across all properties in real-time.

Turnovers Today
12Check-outs
7Ready
11Check-ins
Apt 3ADeep clean + linen change
Done
Apt 5BStandard clean
In progress
Apt 1CWaiting for check-out
Pending

Purpose-built for high-turnover operations

Automated task creation between stays

Pre-arrival registration reduces friction to zero

Works with Airbnb, Booking.com and direct channels

Scales from 10 units to 500+ without extra overhead

Registration done. Access code sent. Your guest is in. You didn't lift a finger.

That's Guest OS for short-stay. From booking to key, fully automated, fully compliant.

Ready to let every check-in handle itself?

We're onboarding pilot partners who want the entire guest journey automated for high-turnover short-stay properties.