Your guest's journey starts before they walk in
Guest OS reaches out proactively, handles registration and ID verification, and has the room key ready before your guest arrives. No queue, no friction.
How AI agents handle check-in for you
While your guest sees a simple conversation, specialized AI agents work together in the background to make it effortless.
Returning guest, prefers high floor. Solo traveler arriving by car. Priority: speed. Skipping companion registration.
Sent proactive welcome message with room details before the guest asked.
Dutch regulation requires ID verification for all guests. Guest has EUDI Wallet linked. Fastest path: wallet verification.
ID verified on guest's phone. Front desk didn't need to handle any paperwork.
Room 204 is clean and inspected. Guest arriving by car, parking assigned. Digital key preferred over physical.
Room key activated and sent to guest. Ready before arrival at the hotel.
Running a hotel shouldn't feel this fragmented
Scattered guest communication
Emails, WhatsApp, OTA messages, phone calls. Guest requests come from everywhere and nothing is centralised.
Manual coordination between departments
Front desk, housekeeping and maintenance all work from different lists. Updates get lost, handovers get messy.
Compliance pressure keeps growing
Guest registration, ID verification and local regulations require attention but the tools to manage them are outdated.
See every guest, every moment
Track arrivals, in-house guests and departures in one calm overview. Know who's coming today, which rooms are ready and what needs your attention, without switching between systems.
Real-time overview of all guest movements
Automatic PMS sync for arrivals and departures
Flag late check-outs and special requests instantly
All guest messages, one screen
Emails, WhatsApp, Booking.com messages, SMS: everything lands in a single shared inbox. Your front desk team sees the full picture and responds faster.
Inbox & CommunicationCoordinate every team, every task
Create housekeeping tasks when guests check out, flag maintenance issues, assign follow-ups. Your entire hotel operation in one task board.
Compliance & Identity
Digital guest registration and ID verification. Guests complete forms before arrival so your front desk saves time.
ComplianceKeys, sent automatically
Digital room keys generated and sent to guests when every check is green. Smart lock integration with Nuki, SALTO and more.
Access & KeysYour guest is checked in before they reach the lobby
Registration, ID verification, room key. Handled automatically. Your front desk handles the welcome.
From front desk to general manager
Front Desk Manager
See every arrival, departure and guest request in one clear overview. Handle check-ins faster and never lose track of a guest message.
Housekeeping Lead
Receive room-ready tasks automatically. Know which rooms need attention, track your team's progress and stay ahead of turnovers.
General Manager
Get a bird's-eye view of daily operations. See what's running smoothly and where your team needs support without micromanaging.
Night Manager
Clear handover notes, pending tasks and overnight guest issues all in one place. Start every shift with full context.
Built for the reality of hotel operations
Works alongside your existing PMS
No complex onboarding, your team can start in days
Designed for front desk, housekeeping and management
Scales from boutique hotels to multi-property groups
Your guest's check-in is complete before they reach the front desk. That's Guest OS.
Registration, verification, room key. Every step handled automatically so your team focuses on the welcome.
Ready to let check-in run itself?
We're onboarding pilot partners who want autonomous check-in, compliance and guest communication for their hotel.