Legal

Cookie Policy

Last updated: March 13, 2026. This policy explains how Guest OS (a brand by Hospitality Europe B.V.) uses cookies and similar technologies on our website.

1. What are cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently, to provide a better user experience and to give website owners useful information about how their site is being used.

Similar technologies such as local storage and pixel tags may also be used. In this policy, we refer to all of these technologies collectively as "cookies".

2. How we use cookies

Guest OS uses cookies for the following purposes:

Essential cookies: these are necessary for the website to function properly. They enable core features such as page navigation, secure access and form submissions. The website cannot function correctly without these cookies.

Analytics cookies: these help us understand how visitors interact with our website by collecting anonymised information about pages visited, time spent on the site and any errors encountered. We use this data to improve the performance and content of our website.

Preference cookies: these allow the website to remember choices you have made (such as language or region) and provide enhanced, more personalised features.

3. Types of cookies we use

Session cookies: temporary cookies that are deleted when you close your browser. These are used to maintain your session while you navigate the website.

Persistent cookies: these remain on your device for a set period or until you delete them. They help us recognise you on return visits and remember your preferences.

First-party cookies: set by Guest OS directly when you visit our website.

Third-party cookies: set by external services we use (such as analytics providers). These cookies are subject to the privacy policies of the respective third parties.

4. Specific cookies we use

Below is an overview of the main cookies used on our website:

Essential: session management, security tokens and CSRF protection. These cannot be disabled.

Analytics: anonymised usage tracking to understand visitor behaviour and improve the website experience. No personally identifiable information is collected through these cookies.

5. Managing your cookie preferences

You can control and manage cookies in several ways:

Browser settings: most browsers allow you to view, manage and delete cookies through their settings. You can configure your browser to block all cookies or to alert you when a cookie is being set. Please note that blocking essential cookies may affect the functionality of the website.

Opt-out links: some third-party analytics providers offer opt-out mechanisms. Check their respective privacy policies for more information.

If you delete cookies, any preferences or settings you have configured on our website will need to be re-entered on your next visit.

6. Third-party cookies

Some pages on our website may include content or functionality from third-party services (such as embedded videos or analytics tools). These third parties may set their own cookies on your device. We do not control the use of cookies by third parties, and we recommend reviewing their privacy and cookie policies.

7. Data protection

Information collected through cookies is processed in accordance with our Privacy Policy and the General Data Protection Regulation (GDPR). Where cookies collect personal data, this is handled with the same care and safeguards as described in our privacy policy.

For more details on how we handle your personal data, please refer to our Privacy Policy.

8. Changes to this policy

We may update this cookie policy from time to time to reflect changes in technology, legislation or our business operations. When we make material changes, we will update the date at the top of this page. We encourage you to review this policy periodically.

9. Contact

If you have questions about our use of cookies, please use the button below to get in touch.

Guest OS (a brand by Hospitality Europe B.V.)

Questions about cookies?

We believe in transparency. If you have questions about how we use cookies or want to adjust your preferences, we are happy to help.

Get in touch